1. Introduction
Welcome to Yourloot.io ("we," "our," or "us"), operated by Cintra Soft Ltd, registration number: 2151527. The platform is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and operates under License No. ALSI-202410046-F12.
We place great importance on your privacy. This Privacy Policy describes how we collect, use, protect, and disclose your personal information when you use our website, mobile application, and online gaming services (collectively referred to as the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any provision of this Policy, please refrain from using our Services.
2. Compliance with Data Protection Laws
We strive to protect your personal data in accordance with the Data Protection Act and other applicable regulations. We apply best business practices and industry security standards to safeguard your information.
3. Information We Collect
We collect various types of data, including but not limited to the following:
- Personal information: name, date of birth, email address, phone number, residential address, payment information, and identification documents (e.g., passport, driver's license) for identity verification purposes.
- Account Information: username, password, gaming preferences.
- Transaction Data: details of deposits and withdrawals, betting history, winnings.
- Device and Usage Data: IP address, browser type, operating system, gaming activity.
- Cookies and Tracking Technologies: data collected through cookies, web beacons, and similar technologies to enhance user experience and site functionality.
- Web Platform and Telegram: by using Yourloot.io through the website or Telegram bot (@yourloot), you acknowledge and agree that we may collect and use your personal data, including but not limited to your Telegram ID, username, and name, as well as any provided cryptocurrency wallet addresses for transactions.
- We collect this data to ensure your participation in games, administer your account, and perform necessary operations for the functioning of our services on both platforms.
4. Legal Grounds for Processing
We process your data based on:
- performance of a contract (provision of gaming services);
- compliance with legal obligations (e.g., AML requirements);
- legitimate interests (e.g., fraud prevention and security);
- consent (for marketing and cookies, where applicable).
5. How We Use Your Information
The collected data is used for the following purposes:
- creating and managing your account;
- verifying identity and fulfilling legal requirements;
- providing support and responding to inquiries;
- detecting and preventing fraud, money laundering, and security threats;
- improving our Services and personalizing your gaming experience;
- sending promotional materials (subject to your preferences);
- complying with regulatory obligations;
- performing automated decisions where necessary, with appropriate safeguards.
6. Data Transfer and Disclosure
We do not sell or rent your data to third parties. However, we may share data with:
- regulatory authorities — to comply with legal requirements;
- payment processors and financial institutions — to conduct transactions;
- security partners and fraud monitoring — to prevent fraud;
- marketing partners — with your consent, we may share limited data for promotional purposes;
- service providers — third-party companies assisting in operating the Services (support, analytics, hosting);
- international transfers — your data may be transferred outside your jurisdiction with appropriate safeguards.
7. Your Rights and Choices
You have the right to access, correct, or delete your data. For any requests related to personal data, contact our support team, who will assist you in accordance with applicable laws.
To exercise your rights, please contact our support service at: legal@yourloot.xyz
8. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- improving site functionality;
- remembering user preferences;
- analyzing user behavior to enhance services;
- providing targeted advertising.
Managing cookies: you can adjust them through your browser settings or through our cookie notice.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy policies. Please review their rules before providing personal information.
10. Age Restrictions
Our Services are intended only for users 18 years of age or older (or the minimum age in your jurisdiction). We do not knowingly collect data from minors. If it becomes known that a minor is using our service, we will delete their data.
11. Changes to This Privacy Policy
We may periodically update this Policy. Changes will be posted on the website with the updated "Effective Date." Continued use of the Services signifies acceptance of the revised Policy.
